Terms & Conditions

What personal data we may collect and why we may collect it

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While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed and send you offers

• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping cost before you place an order

 

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

 

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order

• Respond to your requests, including refunds, exchanges and complaints

• Process payments and prevent fraud on your payment

• Set up your personalized account for our store

• Comply with any legal obligations we have, such as tax calculations

• Improve our store offerings and provide new sales

• Send you marketing messages, if you choose to receive them on your consent

 

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

 

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

 

We will also store comments or reviews, if you choose to leave them. With your permission, we may send you emails about our store, new products and other information.

 

Who on our team has access?

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Members of our team may have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and

• Customer information like your name, email address, and billing and shipping information.

 

Our team members have access to this information to help fulfill orders, process refunds and to better support you.